OFFICE OF THE
COMMISSIONER OF CENTRAL EXCISE, CUSTOMS & SERVICE TAX
CALICUT
COMMISSIONERATE
C.R.BUILDING, MANANCHIRA, CALICUT-673001.
KERALA
Dated:
05/01/2001
TRADE NOTICE
No.1/2001
Sub: Setting up of on-line
grievance redressal /telephonic complaint centre in Calicut
Commissionerate-Reg.
The assessees /public are
hereby informed that an "On-line Grievance Redressal /Complaint Centre"
has been established at the Hqrs. of the Calicut Commissionerate with
effect from 01/01/2001. The details of set up and services offered by the
above centre are as follows:-
-
The Superintendent of Central Excise (PRO) of the
Commissionerate Hqrs. Office, will be the proper officer in charge
of the Centre.
-
A direct Telephone No:
(0495) 722508 has been provided for the Centre.
-
The assessees /public
may register their grievances/ complaints at the centre on the above
telephone number or in person / writing, simultaneously furnishing
their full/postal address and telephone number etc.
-
Acknowledgement of the
grievances / complaints registered at the Centre, will be issued by
communicating the running serial number of the entry made in the
Register maintained by the Centre for this purpose.
-
The grievances /
complaints registered at the centre, will be enquired into/ action
taken as quickly as possible and final replies will be sent to the
complainant within 30 working days from the date of
registration.
-
The Centre will
function under the direct control and supervision of the Additional
Commissioner (P&V) at the Hqrs.
Office.
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2. It is, however, made clear
that anonymous / pseudonymous grievances/ complaints
will not be
accepted / registered by the Centre.
Sd/-
(T.K.JAYARAMAN)
COMMISSIONER
To
As per Distribution List No. 1
and 2.
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